It’s always rewarding to get good feedback. I returned to one of my clients recently to run the inaugral Development Program. On arrival I was met by Richard who advised me reports on the Mentor program were excellent. He was especially pleased his boss, who sat in on the session, was impressed with the program and my facilitation. Yayyy. But it gets better. At the end of the day I was met again by Richard who let me know the feedback he had received from the development program participants was also excellent. He then volunteered, “and you had some tough cookies in there”.
So nice to hear. Every session I run I do an analysis of what worked and what didn’t. It’s wonderful to be volunteered positive feedback from a client.